Heartbeat.
All Packages

Package

Custom Healthcare Software Package

HIPAA-compliant custom software — from patient intake tools to full practice management platforms — built specifically for your clinical workflow.

Choose Your Tier

All tiers are additive — upgrading carries everything you've built. Start where you are; scale when you're ready.

Starter

A targeted tool that solves one specific workflow problem

Ideal for

Practices needing a single custom form, intake, or reporting tool

What's included

  • Scoped discovery and requirements documentation
  • HIPAA-compliant data architecture
  • Single-purpose tool: custom intake form, referral form, or simple dashboard
  • Business Associate Agreement (BAA) executed before development
  • Testing, documentation, and staff handover
  • 6–8 week delivery timeline

Most Popular

Growth

A custom portal or system that replaces a manual workflow

Ideal for

Practices with a specific operational gap that off-the-shelf tools don't fill

What's included

  • Everything in Starter, plus:
  • Multi-feature portal: referral management, patient intake, or analytics dashboard
  • Integration with one existing system (EHR, CRM, or scheduling platform)
  • Role-based access control for staff
  • Admin panel for your team to manage data independently
  • Full documentation and training session
  • 10–14 week delivery timeline

Scale

A full custom platform built for how your organisation operates

Ideal for

Multi-location groups or health systems with complex, multi-system requirements

What's included

  • Everything in Growth, plus:
  • Multi-system integration via HL7 FHIR APIs
  • Marketing attribution layer connecting ad spend to patient revenue
  • Custom reporting and performance dashboards
  • Multi-location and multi-user architecture
  • Automated workflows with compliance audit logging
  • 16–24 week delivery timeline with dedicated project manager

Why This Package

HIPAA-compliant software built specifically for how your practice operates

Most healthcare practices are running on software built for a generic use case, then adapted imperfectly to clinical operations. The adaptation creates friction: manual workarounds, double-entry, reporting gaps, and patient experience failures at critical touchpoints. Custom software eliminates those friction points by building exactly what the workflow requires.

We build on modern, maintainable technology stacks (Next.js, TypeScript, PostgreSQL, FHIR-compliant APIs) with HIPAA-compliant data architecture from the ground up. Every system we build is documented, tested, and designed for your team to operate independently; we don't create dependency on us for basic system maintenance.

How we measure success

  • Patient intake completion rate
  • Referral conversion rate through custom portal
  • Staff time saved on administrative tasks
  • Time to appointment (booking process efficiency)
  • Data accuracy across integrated systems

FAQ

Custom Software Package — Common Questions

Do you sign a Business Associate Agreement?

Yes. For any system that handles Protected Health Information, we execute a BAA before development begins. All infrastructure subprocessors are also covered under appropriate agreements.

Can you integrate with our EHR?

Growth and Scale tiers include EHR integrations. We have experience with Epic, Athenahealth, Kareo, DrChrono, and other FHIR-compliant systems. Integration complexity depends on what data access your vendor permits.

Will we need you for ongoing maintenance?

No. We build for your independence — full documentation, clean code, and systems designed for your team to manage day-to-day. Optional maintenance retainers are available but not required.

What technology stack do you build on?

Next.js, TypeScript, and PostgreSQL for most builds — modern, maintainable, and well-documented. We build on FHIR-compliant APIs for EHR data exchange.

Ready to Get Started?

Book a free strategy session. We'll confirm the right tier for your practice and walk you through what happens on day one.