Privacy Policy

  1. Introduction

Welcome to Heartbeat Marketing Co ("we," "our," or "us"). We are a healthcare-focused digital marketing agency. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services.

  1. Information We Collect

We may collect the following types of information:

a) Information You Provide Directly

  • Name, email address, phone number, and organization name when you fill out contact or inquiry forms

  • Business information shared during consultations or onboarding

  • Payment and billing details for service agreements

  • Communications you send us via email, WhatsApp, or other channels

b) Information Collected Automatically

  • IP address, browser type, and device information

  • Pages visited, time spent on site, and referring URLs

  • Cookies and similar tracking technologies

c) Information from Third Parties

  • Data from advertising platforms (Google Ads, Meta Ads, etc.) related to campaign performance

  • Analytics data from tools like Google Analytics

  1. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and provide our marketing services

  • Manage client accounts, contracts, and billing

  • Run and optimize digital marketing campaigns on your behalf

  • Send service updates, reports, and relevant communications

  • Improve our website and service offerings

  • Comply with legal and regulatory obligations

We do not sell your personal information to third parties.

  1. Sharing of Information

We may share your information with:

  • Service providers such as hosting platforms, CRM tools, email services, and payment processors, solely to deliver our services

  • Advertising platforms (Google, Meta, etc.) as required to execute campaigns

  • Legal authorities if required by law, court order, or to protect our rights

All third-party partners are expected to handle your data in accordance with applicable privacy laws.

  1. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, maintain our business records, and comply with applicable laws. Client data is typically retained for a minimum of 3 years following the end of a service engagement.

  1. Cookies

Our website uses cookies to enhance your browsing experience and gather analytics data. You may choose to disable cookies through your browser settings; however, some features of our site may not function properly as a result.

  1. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your data

  • Withdraw consent for marketing communications at any time

  • Lodge a complaint with a data protection authority

To exercise any of these rights, contact us at the details below.

  1. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

  1. Healthcare Data

As an agency working with healthcare providers, we may handle data related to medical practices and organizations. We do not store patient data. Any health-sector client data shared with us for marketing purposes is handled with strict confidentiality and in accordance with applicable health information regulations.

  1. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

  1. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

  1. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last Updated" date at the top of this page. Continued use of our services after changes constitutes acceptance of the revised policy.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us:

Heartbeat Marketing Co 📧 contact@heartbeatmarketing.co 📞 +91 9966882883 🌐 www.heartbeatmarketing.co